Privacy Policy

Last updated: June 2026

PetNova operates petnovanow.com. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

• Personal information: Name, email, shipping address, phone number, and payment details provided at checkout
• Device information: IP address, browser type, and pages visited (collected automatically via cookies)
• Order information: Products purchased, order history, and preferences

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to customer service inquiries
• To send promotional emails (only with your consent)
• To improve our website and products

Sharing Your Information

We do not sell, trade, or rent your personal information. We share information only with trusted service providers (payment processors, shipping carriers) solely to fulfill your order.

Data Security

We use SSL encryption to protect your personal information during transmission. Payment details are processed securely and are never stored on our servers.

Cookies

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

Your Rights

You may access, update, or request deletion of your personal data at any time. Contact us at support@petnovanow.com.

Contact

For privacy questions, email support@petnovanow.com.